Terms & Conditions

Terms & Conditions

Kevin Dean.  ABN: 63 530 503 295 Trading As - (KDTS, Kevin Dean Tech Services, The Xen Hosting, Secure ID Services, Visitor Pass Systems) known as KDTS conducts business only as a Trade and Industry VAR and as such does not offer support to domestic consumers.

KDTS invites all Trade, Electrical and Tech Industry Businesses to register for an KDTS  online account. All applications will require a current ABN or alternative Business Number and may be subject to further verification of business activities such as a website or business registration. Nixon reserves the right to decline registrations if insufficient evidence of a legitimate business is presented.

KDTS reserves the right to conduct periodical reviews of existing accounts to determine whether purchases appear primarily for personal use rather than for business purposes i.e. not for resale. Nixon may suspend or cancel any such account at our discretion.

Website Disclaimer

All prices are subject to change without notice. As a distributor, our prices are greatly affected by the Australian dollar exchange rate and other fluctuating business costs. We endeavour to keep our prices as low as possible, however, external market forces may occasionally induce changes without notice.

KDTS shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance or use of any products purchased.

The specifications of all products listed on our website are approximate and subject to change without notice.

Illustrations depicted on this website are for information purposes only. Product models and physical features are subject to variation without notice.


Orders can be placed via our website, by email to the below sales contacts.

For reasons of security and accuracy we are not able to accept orders placed by phone.

If ordering via a method other than our website, please ensure your order makes reference to KDTS own product codes. In the event that you do not use such product codes we cannot guarantee you will receive the correct items.

Upon receipt of your order, we will prepare the goods and then supply a pending invoice to you detailing stock availability, itemised price breakdown, GST and applicable freight charges.

By placing an order (either in writing, via email or via <*.kdts.com.au) for supply of goods by KDTS, the customer has acknowledged acceptance of our Terms and Conditions of sale and Privacy Policy set out herein.

Title of all goods supplied does not pass to the purchaser until full payment has been received and funds cleared by our bank.

Customers without an established credit account with KDTS must pay upfront for all goods in full (see payment options, below) before goods will be supplied.

Cheque payments may be subject to delays imposed by bank clearance periods.

KDTS reserves the right to refuse to supply any order/s without providing a reason for such refusal.

Freight & Transport

Should you wish to use your own preferred courier, please provide the courier's name, phone number and your account number at the time of ordering. KDTS can arrange this on your behalf, or notify you when the order is ready for collection.

KDTS will not be held responsible for any damage, loss or delay occurring to goods in transit. Accordingly, we recommend that you arrange your own transit insurance.

All freight charges to be borne by the customer unless prior arrangements have been made with KDTS.

KDTS will not accept any responsibility or charges for transport arranged by customers or arranged by KDTS on behalf of the customer.

Available Payment Options:

By EFT, Credit Card or PayPal payable upon order or pickup.

By Electronic Bank Transfer into Nixon account (details are listed below).

Please email the payment confirmation to us to help expedite the process where available.

Limited credit account facilities are available to approved customers.

Goods will be ready to depart warehouse via next available courier, immediately upon payment being confirmed via one of the above methods.

Schedule of fees

Payment by credit card will incur a 0% surcharge on all orders.

A $5 Minimum Order Fee applies for orders placed that are below $20inc GST.

Drop Shipments will incur a $5 fee to cover administration costs.

An administration charge of $20.00 will be charged for any returned (Declined / Bounced Payment) from our bank whether due to insufficient funds or any other reason.

Returns Policy

A Return Authorisation (RA) number must be obtained before returning goods together with a copy of the original invoice to KDTS either for warranty claims or returns for credit.

Customers returning goods under warranty must pay all related freight charges (both inbound and outbound.) Most customers choose to have their return shipped with next order.

Proper packaging must be supplied for all returned goods, as any warranty will be void if goods are damaged during transit; damaged goods will not be accepted for credit or warranty.

We reserve the right to charge a $50.00 fee to offset testing costs when goods returned for warranty are found to be fault free.

A restocking fee of 20% of the invoiced value is applicable to goods returned for credit within 30 days of the dispatch date.

These goods must be in original condition and packaging. We will not accept goods returned for credit that arrive later than 30 days from the invoice date.

Replacement or Money Back All warranties or guarantees are excluded to the full extent of the law.

Warranties are voided if the product has not been used in accordance with any performance ratings or care instructions, or the product has received mistreatment, negligence or interference.

To the extent that the law does not allow us to exclude warranties (other than a warranty as to title) but allows us to limit our liability, our liability for any claim is limited to, in relation to goods, a refund of the purchase price actually paid, the replacement of the damaged product or the supply of equivalent product at our absolute discretion.

In no circumstances are we liable for special, indirect or consequential loss including any loss of profit or of contract, even if you advise us of any special circumstances or such loss was reasonably foreseeable.

All brands and product names are trademarks or registered trademarks and are the property of their respective holders. We will not be held responsible for omissions or errors in typography or photography.